Shipping Policy

At Natylia, we work hard to get your order to you as quickly and reliably as possible. Please read our shipping policy carefully before placing your order.

Key Information

Processing time: 1-2 working days (Monday to Friday)
Total delivery time: 5-8 working days total from order date
Shipping costs: Free tracked shipping to the United States.

Order Processing

Once your order has been placed and payment confirmed, we will begin processing it. You will receive a confirmation email shortly after placing your order, followed by a shipping confirmation email with tracking information once your parcel has been dispatched.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track your order at any time using our order tracking page.

Delays

While we always aim to deliver within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, such as carrier delays, customs processing, or adverse weather conditions. Natylia cannot be held responsible for such delays but will always do our best to keep you informed.

Incorrect Address

Please ensure your delivery address is correct at the time of ordering. Natylia cannot be held responsible for delays or losses caused by an incorrect address provided by the customer.

United States Deliveries

Free tracked shipping to the United States. Total delivery time: 5-8 working days. Duties and taxes are paid by the recipient.

If you have any questions about your delivery, feel free to contact us at info@natylia.com.

Contact

If you have any questions about your shipment, please contact us at info@natylia.com.
Business hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT)